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Services

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HOSPITALITY CONSULTING SERVICES

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CDM Hospitality Solutions provides hospitality consulting services for owners preparing to open a new venue, and for venues already trading that need clearer direction & stronger results. 

Work begins with a structured review, moves into a paid strategy plan, then continues with the level of support that best suits the venue.

TWO SERVICE PATHWAYS

Clear strategy, practical support, stronger trading.

New venues and established venues face different pressures. CDM offers two clear pathways, designed to meet the business at its current stage and move it forward with structure and momentum.

01

New Ventures

Support for owners building a venue from the ground up. Focus sits on shaping the concept, grounding key decisions in the numbers, and preparing the operation to open organised and commercially ready.

TYPICAL FOCUS AREAS:

  • Concept development and market fit

  • Brand and identity guidance

  • Menu creation, design input, and costing

  • Systems and processes from day one

  • Staffing readiness and service standards

  • Compliance essentials and opening preparation

  • Launch planning and grand opening support

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02

Business Turnarounds

Support for existing venue operators under pressure, or new operators taking over an established business. Work focuses on identifying what is holding performance back, then putting a practical plan in place to stabilise results and rebuild consistency.

TYPICAL FOCUS AREAS:

  • Business overhaul and performance review

  • Identity and concept clarity

  • Systems and process improvement

  • Purchasing and cost analysis

  • Staff review, retraining, and standards reset

  • Leadership and management support

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HOW CDM WORKS

Clear steps, flexible support

Every engagement starts with a structured review and a plan that makes sense for the venue. Support can stop at consult level or extend through implementation, depending on priorities and budget.

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Initial consultation

A focused review to understand the venue, clarify goals, and identify the main pressure points affecting performance.

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Paid strategy plan

A detailed review of strengths, weaknesses, opportunities, and risks, followed by clear priorities and recommendations designed to lift performance and profitability.

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Engagement options

Support is tailored and can be scaled to suit budget and timelines.

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  • Strategy only for owners who want clear direction and priorities

  • Guided implementation working alongside owners and management

  • Implementation support where required, to establish systems and lift consistency across daily operations

CHALLENGES CDM HELPS SOLVE

Restaurant management consultant support, with clear boundaries

CDM can support with:

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Business setup and opening readiness

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Advice on manning & operational structure

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Budget guidance and cost awareness

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Guidance on compliance essentials

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Staff training support where practical

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Service observation & performance feedback

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Menu design, costing, and planning input

CDM does not provide:

Hiring and firing services

Acting as the licensee or responsible person

Signing responsibility on behalf of the venue

Investment services

Legal, Fair Work, or trading representation

FAQs

Frequently Asked Questions

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GET STARTED

Not sure where to start?

A consultation is the best first step.

 

Chase will review the situation, recommend the right pathway, and outline the most practical level of support.

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